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শুধুমাত্র নতুন টিকিট করতে অথবা তারিখ পরিবর্তন করতে ফোন করুন (WhatsApp message) 01896-188101,  01896-188102,  01896-188103

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Saudi Airlines' Dhaka office is situated at Pan Pacific Sonargaon Hotel, Kawran Bazar, Dhaka, Bangladesh. The airline's ICAO code is SV. Fly Direct With SAUDIA To Over 90 Destinations Across Asia, Africa, Europe, The Middle East, And North America.

 

  BANGLADESH - DHAKA  

 

Head Office

Address: SAUDI Arabian Airlines, Pan Pacific Sonargaon Hotel, 107 Kazi Nazrul Islam Avenue, Kawranbazar, Dhaka - 1215

Working Hours: 09:00 to 17:00

Reservation Telephone: +88 02 55028070 Ext. 104, 117, 118, 119, 121

 

Dhaka Airport Cargo Services

Address : Cargo Village, Hazrat Shahjalal International Airport, Dhaka - 1229

Cargo Telephone: +88 02 8901172, 8901362, 8901363, 8901128

 

Saudi Airlines Dhaka Cargo Fax Number

+88 02 8913781

 

Saudi Airlines Baggage Claim Form

http://www.saudiairlines.com/baggage-claim

 

Saudi Airlines Baggage Phone Number

+966 920003777

 

Dhaka Airport Passenger Services

Address: Hazrat Shahjalal International Airport, Kurmitola, Dhaka - 1229

Airport Services: +88 02 8901873, 8901872, 8901810, 8901871, 8901811 - Fax : + 88 02 8901874

 

Saudi Airlines Dhaka Office Fax Number

+88 02 8127540

 

Saudi Airlines Dhaka Working Hours

Sunday-Thursday: 9:00-17:00
Friday-Saturday: Closed

 

Saudi Airlines Official Website

www.saudia.com

 

Saudi Airlines Dhaka Airport Office Address

Hazrat Shahjalal International Airport
Dhaka-1229, Bangladesh

 

Saudi Airlines Dhaka Airport Services Contact Number

+88 02 8901873, 8901872, 8901871, 8901810, 8901811

 

Saudi Airlines Dhaka Airport Services Fax Number

+088 02 8901874

 

Contact for Saudia Airlines tickets and other services:

Contacts for booking air tickets

01896-188101
01896-188102
01896-188103
01896-188104

 

Queries Handled By Saudi Airlines Dhaka Office Customer Care

Saudi Airlines' Dhaka office provides customer service support for various inquiries related to flight bookings and travel arrangements. These include ordering, canceling, and rescheduling tickets, information on airport lounges, flight schedules, baggage and duty-free allowances, visa requirements, in-flight food, airport transportation, lost baggage, immigration assistance, valet parking, meet & greet airport facilities, in-flight entertainment, flight WiFi, and airport WiFi. Customers can also get assistance on flight delays, Al Fursan's Allegiance program, modifying or canceling their trip, upgrading their flight, obtaining a refund, checking in, and additional baggage allowances. Additionally, the office can provide information on visas, flights, duty-free allowances, seat reservations, dining options, and loyalty to the Al Fursan program.

 

Saudi Airlines Online Check-in

Online check-in is available for Saudi Airlines for all domestic and certain international flights. To check in online, you should visit www.saudiairlines.com/online-check-in. Please note that this service is only available for travelers who have a verified and current eTicket. You can check in anytime between 24 hours and up to 1.5 hours before the scheduled departure time of an international flight or 1 hour before the scheduled departure time of a domestic flight.

 

 

Available help for Managing your flights:

  • Change Or Cancel Flights
  • My Upgrade
  • Refund Flight
  • Check-In
  • Extra Baggage
  • Seats Reservation
  • Dining Selection

 

 

Available helps for Plan Your Trip:

  • Travel Updates
  • Travel Requirements
  • Visa & Permits
  • Baggage
  • Special Assistance

 

Fleet of Saudia Airline:

SAUDIA now has 144 aircraft, including the latest and most modern wide-bodied jets (B787-9, B777-268L, B777-300ER, Airbus A320-200, Airbus A321, and Airbus A330-300). Saudia remains committed to acquiring cutting-edge aircraft from leading global producers in order to update its fleet. This choice will be made after extensive research into the airline's requirements for various types and sizes of aircraft has been done. These studies are critical to Saudia's operational strategy for domestic, regional, and international flights.

 

Saudi airline conducts flights in many cities:

SAUDI ARABIA

  • Abha
  • Ad Dawadmi
  • Al madinah
  • Alahsa
  • Alula
  • Arar
  • Baha
  • Bisha
  • Dammam
  • Gassim
  • Gizan
  • Gurayat
  • Hail
  • Jeddah
  • Jouf
  • Nejran
  • NEOM
  • Qaisumah
  • Rafha
  • Riyadh
  • Sharurah
  • Tabuk
  • Taif
  • Turaif
  • Wadi Al Dawaser
  • The Red Sea
  • Yanbu

 

MIDDLE EAST

  • Abu Dhabi
  • Amman
  • Bahrain
  • Beirut
  • Doha
  • Dubai
  • Kuwait

 

ASIA

  • Dhaka
  • Beijing
  • Guangzhou
  • Bangalore
  • Cochin
  • Delhi
  • Hyderabad
  • Lucknow
  • Mumbai
  • Jakarta
  • Kuala Lumpur
  • Male
  • Islamabad
  • Karachi
  • Lahore
  • Multan
  • Peshawar
  • Manila
  • Singapore
  • Seoul
  • Bangkok
  • Chittagong *

AFRICA

  • Addis Ababa
  • Alexandria
  • Algiers
  • Cairo
  • Casablanca
  • Johannesburg
  • Kano
  • Khartoum
  • Marrakech
  • Mauritius
  • Nairobi
  • Sharm el-Sheikh
  • Tunis
  • Dar es Salaam

 

EUROPE

  • Amsterdam
  • Athens ^
  • Barcelona
  • Birmingham
  • Frankfurt
  • Geneva
  • Istanbul
  • London
  • Madrid
  • Malaga ^
  • Manchester
  • Milan
  • Munich
  • Nice ^
  • Paris
  • Rome
  • Vienna ^
  • Zurich

 

NORTH AMERICA

  • Los Angeles
  • New York
  • Toronto
  • Washington

 

Saudi Airlines Baggage Allowance

 

Hand baggage allowance on Saudia Airlines:

Saudia allows passengers to bring a specific amount of hand luggage, based on travel class. All hand luggage must be stored on the upper shelves of the plane.

 

First and Business Class Hand Baggage :

Passengers traveling in First and Business Class are permitted to carry hand baggage. However, this allowance is applicable only to adults and children. Infants are not allowed to carry any hand baggage.

The size of the hand baggage should not exceed 56 cm x 45 cm x 25 cm (22 in x 18 in x 10 in).

In addition to the hand baggage, passengers may also carry a briefcase for paperwork. The maximum dimensions for the briefcase are 45 cm x 20 cm x 35 cm (18 in x 8 in x 14 in).

The weight of a single component of the hand baggage should not exceed 12 kg (26 lb), and the briefcase should not weigh more than 9 kg (20 lb).

 

Economy Class Hand Baggage :

Economy class are allowed to bring a handbag on board, with a maximum size of 56 x 45 x 25 cm (22 x 18 x 10 inches).

The weight of the hand luggage should not exceed 7 kilograms. Additionally, guests are allowed to bring some personal belongings that are not included in the hand luggage weight limit.

 

Checked Baggage Allowance on Saudia Airlines:

Saudia Airlines has a specific policy regarding checked baggage allowance. The number of bags allowed to be checked in, as well as their weight and dimensions, are determined by the cabin class.

 

First And Business class Baggage:

For international flights, first and business-class passengers are permitted to check in two bags weighing up to 32 kg each.

 

Economy class Baggage:

On the other hand, guest or economy class passengers are allowed to check in two bags weighing up to 23 kg each.

Moreover, it is important to note that for all flights that conclude in the United States and begin in Riyadh, the luggage must be sealed with secure wrap before it is turned over to the check-in counter.

 

TRAVEL ON SKY TEAM PARTNERS:

AlFursan members are enabled to access a wide network of diverse destinations on international airlines as well as earn and redeem miles across the Sky Team network, which provides 14,500 daily flights covering more than 1150 destinations in 175 countries, due to SAUDIA's entry into the Sky Team airline alliance. Tier Miles and Reward Miles can be earned when traveling on one of the Sky Team partners. It is required that the AlFursan membership number be entered during reservations and when the boarding pass is issued. Keeping travel proof of tickets and the boarding pass until the flight miles are added is recommended. The eligible travel class for earning miles should be checked.

AEROMEXICO

AIR EUROPA

AIR FRANCE 

CHINA EASTERN

CZECH

DELTA

KENYA

KOREAN

KLM

MEA

TAROM

Vietnam

AEROLINEAS

XIAMEN

GARUDA INDONESIA

VIRGIN ATLANTIC

 

FAQ:

If I entered the passenger’s name incorrectly, what should I do?

You should visit the Saudia city ticketing office or call the telephone sales centers.

 

Or contact

01896-188101
01896-188102
01896-188103
01896-188104

 

How many passengers I can book for in one booking reference through the Saudia website?

You can book up to 9 passengers maximum (adults or children), The Saudia website allows adding one infant per adult passenger.

 

What is the time limit for domestic flights?

Two hours from the moment you create the booking.

 

What is the time limit for international flights?

The time limit depends upon the class of service and the location of the first departing flight within the booking.

 

Is it required to include the credit card owner in the booking?

Yes, and if he or she is not traveling, one of the passengers must have official authorization to use the credit card, and Saudia has the right to prohibit boarding if he or she does not have it.

 

What is a booking reference?

It is your booking's identifying number, consisting of 6 letters or 12 numbers, and includes one or more segments such as the passenger's name(s), contact information, and ticket number(s).

 

How do I get the e-tickets after I've paid?

After making the payment, you will receive an SMS with the ticket number, as well as an e-mail with the ticket receipt.

 

What is the duration of validity of an e-ticket?

Domestic and international tickets are valid for one year from the issue date (not renewable after that date), unless stated otherwise in the ticket or the conditions or tariffs that limit the validity of the ticket (as reflected in the ticket's validity field).

 

What is the required information to complete a booking?

For domestic flights After choosing the requested flights, you must provide the following information:

  • Name(s) of passengers(s) in English.
  • National ID or Iqama number, its place of issue and date of expiry
  • Passenger’s nationality and date of birth.
    • Mobile Phone number
    • Email address

    For international flights 

    After choosing the requested flights, you must provide the following information:
    • Name(s) of passenger(s) as per the passport.
    • Passport number, its place of issue and date of expiry.
    • Passenger’s nationality and date of birth.
    • Mobile Phone number
    • Email address

 

How do I purchase flights?

On the home page, you will see a list of the destinations that Saudia and its partners fly to. All you need to do is choose a departure and arrival destination.

 

What would I do if I paid for a ticket but didn't get my e-ticket number?

In case you didn’t receive the e-ticket number, kindly contact the website’s Support.

Book now

 

I've made a booking, but I need to extend the time limit to purchase the tickets; can I do so?

Saudia's website provides a time to Think) service, which allows you to prolong the time restriction; for more information, please Click Here.

 

About Saudia Airlines:

Saudia offers regular local and international flights to more than 100 destinations in the Middle East, Africa, Asia, Europe, and North America. Domestic and international charter flights are offered, primarily during the Ramadan and Hajj seasons. It joined the SkyTeam airline alliance on May 29, 2012, becoming the first Persian Gulf carrier to join one of the three main airline alliances. Saudia is a member and one of the founders of the Arab Air Carrier Organization.

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