শুধুমাত্র নতুন টিকিট করতে অথবা তারিখ পরিবর্তন করতে ফোন করুন (WhatsApp message) 01896-188101, 01896-188102, help-09613200020
Turkish Airlines Dhaka office is located at Uday Tower, 57 Gulshan Avenue, Gulshan 1, Dhaka-1212, Bangladesh. Turkish Airlines is Turkey's national airline. It currently operates from Dhaka Airport in Bangladesh. For any inquiries regarding deals, baggage claims, refunds, cancellations, or new ticket bookings, please contact the Turkish Airlines customer service office in Dhaka using the information below.
You can also obtain details about any Turkish Airlines flight from AIRCITY BD departing from Dhaka. Aircity bd is an authorized agency of Turkish Airlines. All information regarding Turkish Airlines' Bangladesh office can be found here.
Contacts for buying air tickets
01896-188101
01896-188102
01896-188103
Hot Line: 09613200020
NOTE: WE OFFER TICKETS FOR TURKISH AIRLINES. AIRCITY BD IS AN AUTHORIZED AGENCY OF TURKISH AIRLINES.
TURKISH AIRLINES DHAKA OFFICE ADDRESS:
Uday Tower, 57 Gulshan Avenue, Gulshan 1, Dhaka-1212, Bangladesh.
Contact Number: +88 02 9892393
Working Hours: Sun-Thu: 10:00 – 18:00, Fri: Closed.
Turkish Airlines Dhaka Airport Office Address
Hazrat Shahjalal International Airport
Terminal 1, 3rd Floor, Room No. 39 & 41
Dhaka-1229, Bangladesh
Turkish Airlines Dhaka Airport Contact Number
CONTACT NUMBER: +8802 8901173
Turkish Airlines Official Website
Turkish Airlines Dhaka Reservation office contact numbers
Hotline: +88 02 9892393
Turkish Airlines' Authorized AircityBD Dhaka office Address:
Sajeda Mansion,plot 9,4th floor,Road-03, mirpur 10-Dhaka 1216
Turkish Airlines Dhaka Office Fax Number
+88 02 9899794
Turkish Airlines Dhaka Office Email Address
Turkish Airlines Dhaka Contact Office Working Hours
Sunday-Thursday: 10:00 – 18:00
Friday: Closed
TURKISH AIRLINES DHAKA CARGO OFFICE:
Uday Tower, 57 Gulshan Avenue, Gulshan 1, Dhaka 1212, Bangladesh.
Contact Number: +8802 9892393
Email: a.ekram@aeromate.com.bd
Turkish Airlines Dhaka Baggage Services Telephone Contact Number
+88 02 9892393
Turkish Airlines International Customer Care Number:
+90 850 333 0 849
General Management Office:
Location: Ataturk Airport, Yesilkoy, Istanbul, Turkey.
Contact Number: +90 2124636363
TURKISH AIRLINES ONLINE CHECK-IN:
Check-in for Turkish Airlines: https://www.turkishairlines.com/
Online check-in is available for all ticketed passengers from 24 hours to 90 minutes prior to takeoff.
It is advisable for passengers to arrive at least one hour before the scheduled departure time for domestic flights and two to three hours before the scheduled departure time for international flights.
Read More: Fly Dubai Dhaka Office | Emirates Airlines Dhaka Office | Qatar Airways Dhaka Office
QUERIES MANAGED BY TURKISH AIRLINES DHAKA OFFICE:
Turkish Airlines Dhaka Office's Customer Care answers inquiries. Turkish Airlines offers a range of luxurious amenities on their aircraft. Customers can choose between business or economy-class seating. The spacious, flat-bed-reclining business-class seats come with an in-chair massage feature. Additionally, each seat has its own power supply, reading light, and a table. Business class seats can also be partitioned for privacy. Business class travelers enjoy priority check-in at the airport and a higher baggage allowance. Economy class passengers benefit from reclining seats and a travel amenity kit that includes toiletries and other essentials.
Please take note of the following information:
- Booking tickets with Turkish Airlines
- Canceling tickets and rescheduling flights
- Passenger acceptance and visa services
- Online check-in and baggage allowance
- Duty-free allowance
- Flight information and airport lounges
- Visa requirements and in-flight meals
- Airport transfers and lost luggage
- Immigration services and valet parking
- Meet & greet services
- In-flight entertainment and flight and airport Wi-Fi
- Information on delayed flights
- Visa upon arrival and Miles & Smiles program
- First Class, Business Class, and Economy Class services
TURKISH AIRLINES TRAVEL CLASSES
The airline offers both business class and economy class. The Business Class seats are very comfortable and come with access to power outlets, personal screens, reading lamps, and in-chair massages. They also have a revolving table and buttons to adjust the seat position.
Business Class
Experience Turkish hospitality in the sky with Turkish Airlines Business Class. Enjoy award-winning dishes, the latest in-flight entertainment, and comfortable seating, making your journey a truly luxurious experience. By choosing Business Class, you can travel in comfort and style while enjoying the miles you've earned through Miles&Smiles.
Seating features:
- Lie-flat seats that convert into a 193 cm bed
- Bed width reaching up to 66 cm with fully adjustable armrests
- Touchpad seat control panel
- Adjustable and rotating 51 cm tray table
- Cocktail table
- 18" IFE screen with adjustable angle
- Touchpad IFE remote control with 4" screen
- Universal power outlet and USB charging units
- Adjustable privacy screens
- Exclusive mirror
- Closed and locked storage
- Personal reading lamp
- Massage feature
- Adjustable head support
- Suit hanger
- Comfort cushion on the seat back
Economy Class
Economy Class Experience
Enjoy Turkish Airlines' benefits at an affordable cost with our Economy Class. We go the extra mile to provide you with the best travel options at the most reasonable price.
Seat Features:
The seating layout in economy class is designed to ensure a calm and comfortable journey.
- Seats with extended legroom and a maximum recline of 15 centimeters for added comfort.
- 46-cm seat width for improved comfort on longer flights.
- Middle seats can be transformed into beds thanks to movable armrests.
- Adjustable seat headrest for your comfort.
- 11.3-inch multimedia display for entertainment.
- USB charging ports and power units are conveniently located under the seats.
- USB outlet behind the seat.
Turkish Airlines Destinations:
Turkish Airlines offers flights departing from Ankara, Istanbul, Istanbul-Ataturk, and Istanbul to the central hub of Sabiha Gokcen. New customers can browse the official website to make flight reservations, optionally including travel insurance or hotel accommodations. Route maps and schedules are available to assist in selecting destinations for Turkish Airlines flights.
TURKISH AIRLINES INTERNATIONAL DESTINATIONS:
Afghanistan
Argentina
Austria
Bahrain
Bangladesh
Brazil
China
Colombia
Egypt
France
Germany
India
Italy
Japan
Mexico
Nigeria
Pakistan
Qatar
Russia
Saudi Arabia
Singapore
South Korea
Spain
Sri Lanka
Thailand
Ukraine
UAE
United Kingdom
United States.
TURKISH AIRLINES DOMESTIC DESTINATIONS:
Adana
Alanya
Ankara
Antalya
Bingol
Bodrum
Dalaman
Denizli
Edremit
Erzincan
Hakkari
Istanbul
Izmir
Kars
Konya
Malatya
Samsun
Siirt
Sivas
Trabzon.
TURKISH AIRLINES PASSENGER AIRCRAFT FLEET:
A321-200: 71 Aircraft
A330-200: 32 Aircraft
A330-300: 37 Aircraft
A319-100: 6 Aircraft
A320-200: 18 Aircraft
A321 NEO: 53 Aircraft
B777-300ER: 33 Aircraft
B737-900ER: 15 Aircraft
B737-800: 85 Aircraft
B737-8MAX: 27 Aircraft
B737-9MAX: 5 Aircraft
B787-9: 20 Aircraft
TURKISH AIRLINES CARGO FLEET:
A310-300F: 3 Aircraft
A330-200E: 12 Aircraft
B777F: 8 Aircraft
B747-400F: 2 Aircraft
TURKISH AIRLINES CODESHARE AGREEMENTS
CODESHARE PARTNERS
AIRLINES OF ASIA
AIR ASTANA
AIR CHINA
AIR INDIA
AIR NEW ZELAND
ALLNIPPON
ASIANA AIRLINES
AZERBAIJAN AIRLINES
BANGKOK ROYAL BRUNEI
EVA AIR
GARUDA INDONESIA
HONGKONG AIRLINES
INDIGO AIRLINES
MALAYSIA AIRLINES
BATIK AIR
MIAT (MONGOLIAN AIRLINES)
PHILIPHINE AIRLINES
PAKISTAN INTERNATIONAL AIRLINES
SINGAPORE AIRLINES
THAI AIRLINES
UZBEKISTAN AIRWAYS
SICHUAN AIRLINES
AIRLINES OF EUROPE
AEGAN AIRLINES
AIR ALBANIA AIRLINES
AIR BALTIC AIRLINES
AIR EUROPA AIRLINES
AIR SERBIA AIRLINES
CROTIA AIRLINES
ICELAND AIR
ITA AIRLINES
POLISH AIRLINES
LUX AIR
SAS AIRLINES
TAP (AIR PORTUGAL)
TAROM AIRLINES
FINN AIR
TURKISH AIRLINES BAGGAGE ALLOWANCE
Turkish Airlines Hand baggage allowance:
Please note the following information about baggage on Turkish Airlines in the Cabin:
Hand baggage, also known as cabin baggage, must weigh less than 8 kg and measure no more than 55 x 40 x 23 cm. Each passenger is responsible for their own cabin baggage, and it is complimentary when brought into the passenger cabin.
Here are the specific allowances for different passenger categories:
- Economy Passengers: 8 kg for each of the two components, with measurements of 55 x 40 x 23 cm
- Business Class Passengers: One unit with a maximum weight of 8 kg and measurements of 55 x 40 x 23 cm
- Infant Passengers (ages 0 to 2): One unit with a maximum weight of 8 kg and measurements of 55 x 40 x 23 cm
Turkish Airlines Checked Baggage allowance:
Baggage allowance varies depending on departure airport and class of reservation.
Adult/Child Travel Class:
Business; 30kg
Economy PrimeFly: 25kg
Economy ExtraFly: 20kg
Economy EcoFly: 15kg
Additional charges apply if the bag exceeds the weight limit in Economy Class.
Regardless of the piece and weight concept, each piece of luggage cannot weigh more than 32 kg. If your baggage exceeds 32 kg, it needs to be divided into two or more parts for transportation.
Please ensure that you do not bring any food items that are prohibited or restricted in order to avoid any issues while entering the country you are visiting.
Contacts for buying extra baggage:
01896-188101
01896-188102
01896-188103
Hot Line: 09613200020
NOTE: WE OFFER TICKETS FOR TURKISH AIRLINES. AIRCITY BD IS AN AUTHORIZED AGENCY OF TURKISH AIRLINES.
TURKISH AIRLINES OFFERS CARGO SERVICES:
TK CARGO CHARTER:
Cargo charter flights are flights that are specifically rented to allow any cargo customer to rent an entire aircraft's capacity. These flights are crucial for providing prompt solutions, delivering shipments to unscheduled locations, and offering excellent, customer-specific services. Turkish charter Cargo provides quick and safe cargo transportation to any location in the world by organizing a suitable charter for its fleet of dedicated cargo planes: A310F, A330F, and B777F freighters.
TK DIGITAL CARGO:
Turkish Airlines offers digital cargo services that allow for quick data transfer and digital revolution. They also provide superior quality and eco-friendly data archiving.
TURKISH AIRLINES SPECIAL CARGO:
TK PHARMA:
Excellent service with IATA CEIV pharma expertise.
TK FRESH:
Handling fruits, vegetables, eggs, dairy products, meat, fish, and other perishable items, as well as fresh or frozen meat and seafood.
TK LIVE:
Safe and secure transportation of live animals with care and a specialist technique.
TK CARE:
Classes of Dangerous Goods:
- Explosives
- Flammable liquids
- Combustible materials
- Organic peroxides and oxidizing agents
- Chemicals that are infectious and toxic
- Radioactive substances
- Corrosives
- Other hazardous materials
TK VALUABLE:
Handling money, jewelry, precious stones/gems, gold, valuable watches, etc.
TK VULNERABLE:
Handling mobile phones, vulnerable medical devices, electronic and optical instruments, and works of art and artworks to be exhibited.
TK COURIER:
E-commerce, last-minute, personal or courier services, simplified customs procedures for goods, or express services
FUNERAL:
We offer regular funeral transportation services with compassion.
Tickets can be conveniently purchased online using major credit cards and via authorized agent like AircityBD. The cancellation and refund policy may vary based on the ticket type. Existing ticket holders have the option to expedite processes by accessing their ticket details online or via mobile, thus bypassing airport queues.
AIRCITY BD HOTLINE - 09613200020 |
TURKISH AIRLINES FREQUENTLY ASKED QUESTIONS:
How can I buy a Turkish Airlines aircraft ticket online?
Your ticket can be purchased through our mobile application, website, authorized travel agencies, sales offices, or call centers.
What is online check-in and how can I do it?
Online check-in can be done 24 hours to 90 minutes before your flight using the Turkish Airlines website or mobile app. Simply enter your reservation code (PNR) and surname to complete the process.
What are the benefits of making an online check-in?
When you make an online check-in, you can choose your preferred seat as long as it's available for your flight class and avoid waiting in line at the airport counter. If you only have handbags and no suitcases, you can go straight to the boarding gate.
Is it possible for me to select a seat while checking in online?
While checking in online, you can view the seat plan to see available seats and select your preferred seat.
After checking in online, please make sure to arrive at the airport in accordance with the following timing guidelines:
For domestic flights, online check-in must be completed at least 45 minutes before departure, and for international flights, it must be completed at least 60 minutes before departure.
Upon arriving at the airport, you can drop off your checked bags and collect your boarding pass at any Turkish Airlines counter. It's important to plan your arrival time at the airport to allow for these check-in procedures and security checks.
If I need to cancel my trip before it departs, or if I don't make it to the airport in time after checking in online, how can I go about canceling my flight?
To cancel your flight or make a new reservation, please contact our sales offices or phone center.
Which types of animals are allowed on board?
Only dogs, cats, and small songbirds (canaries, parakeets) are permitted in the aircraft cabin. These animals can also be transported in the cargo hold of the airplane.
Does my pet have any size or weight restrictions?
Pets traveling in the cabin must not exceed a total weight of 8 kilograms, including their carrier. The carrier must not exceed 23 cm in height, 30 cm in width, and 40 cm in length. For pets transported in the aircraft cargo hold, the carrier or cage must be larger than 75 cm in height, 75 cm in width, and 125 cm in length. The combined weight of the pet and the carrier must not exceed 50 kg.
Is there a premium economy option on Turkish Airlines?
Turkish Airlines is one of the few full-service carriers without a premium economy class.
Are strollers subject to an additional charge and considered as extra baggage?
Strollers for babies or toddlers in the cargo hold of Turkish Airlines is free of charge.
Do kids get the same amount of luggage as adults?
Children aged 2–12 are allowed the same amount of luggage as adults.
After checking in, is it possible to modify my seat assignment?
You can alter your seat number after check-in as long as your boarding pass hasn't been printed yet.
Do I need to print out my e-ticket and bring it to the airport?
You do not need to print your online ticket and bring it with you to the airport. At the check-in desk, you can complete all the processes by providing your ID, booking code (PNR), and ticket number.
What paperwork is required for both domestic and international funeral shipments?
For domestic funeral transportation, only the death certificate is required. For information on the necessary documentation and transportation conditions for international funeral shipment, please contact Turkish Cargo officials at 0850 333 0 777.
ABOUT TURKISH AIRLINES:
In 1933, Turkish Airlines embarked on a mission to facilitate global connectivity and provide enriching travel experiences. Today, it stands as the world's largest airline and the flag carrier of Turkey, serving a vast network of over 304 destinations spanning six continents. Renowned for its unwavering dedication to customer satisfaction, Turkish Airlines boasts an extensive cargo fleet covering 82 destinations. Embracing the motto "Widen Your World," the airline has garnered numerous accolades for its exceptional service. Since 2008, Turkish Airlines has proudly held membership in the esteemed Star Alliance.
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