শুধুমাত্র নতুন টিকিট করতে অথবা তারিখ পরিবর্তন করতে ফোন করুন (WhatsApp message) 01896-188101,  01896-188102,  01896-188103

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The address of the Fly Dubai Dhaka Office is Bashati Avenue, Gulshan-2 Dhaka, Bangladesh. As of right now, we serve Dhaka Airport to Dubai International Airport in Bangladesh. Locate Fly Dubai's representative address or Dhaka sales office (GSA) in Bangladesh.

 

Contacts for buying air tickets

01896-188101
01896-188102
01896-188103
01896-188104

NOTE: We offer tickets for Fly Dubai. AirCity BD is an authorized agency of Fly Dubai.

 

 

 Bangladesh Address of Fly Dubai


Please find below the address and phone number for Fly Dubai's customer service in Dhaka. Fly Dubai provides a range of flight options and deals for its customers. You may reach out to Fly Dubai customer care in the city for any queries related to booking, rewards, baggage, refunds, cancellations, or any other concerns.

 

Fly Dubai Dhaka Office Address

Sky Aviation Services Limited,

53 Road, Plot No. 10, Bashati Avenue

Block-NW (H) Gullshan-2,

Unit No. C-4, Dhaka, Bangladesh

 

Fly Dubai Dhaka Reservation Office Contact Number:

 +88 02 58817815-20

 

Fly Dubai Dhaka Working Hours

Monday through Thursday: 09:00–17:00
Saturday and Sunday: Closed

 

Fly Dubai Official Websitehttps://www.flydubai.com

 

Fly Dubai HEAD OFFICE ADDRESS - Dubai

ENI Sapphire Tower - Office No. 6 Al Ittihad Rd - Port Saeed –

Dubai - United Arab Emirates

+971 600 544 445

 

Read More: Emirates airlines Dhaka Office | Saudi Airlines Dhaka Office | Biman Bangladesh Dhaka Office

 

Fly Dubai Fare Options:

Flydubai provides a range of four distinct fare types, namely Lite, Value, Flex, and Business fares. As a passenger, you can select the fare type that caters to your travel requirements and budget constraints most suitably.

 

Fly Dubai Online Check-in:

We would like to remind you that online check-in for your upcoming flight can be completed 48 hours prior to the scheduled departure time. You may check in up to 75 minutes before the flight departure time. Please note that after completing the online check-in process, it may still be necessary for you to visit the airport check-in counter to verify your travel documents and receive your boarding pass.

 

We respectfully request that you ensure the validity of your travel documents prior to your trip and review any recent travel restrictions that may affect your departure or arrival destinations. If you have any questions or concerns, please do not hesitate to contact us.

 

Fly Dubai Online Ticket Booking:

If you're looking to book online tickets for Fly Dubai, Aircitybd.com is the authorized ticket booking agent for customers in Bangladesh.

 

Queries handled by Fly Dubai Dhaka Office Customer Care

We would like to inform you of the services offered by Fly Dubai Dhaka Office Customer Care. Fly Dubai Dhaka Office is committed to delivering superior customer service and handling all your queries related to flight bookings, cancellations, rescheduling, check-in, baggage allowance, and much more. We understand that travel can be stressful, which is why we offer a range of services designed to make your journey comfortable. Our services include airport lounges, in-flight meals, entertainment, and airport facilities, available for all classes of travel, including first class, business class, and economy class. We are pleased to offer our OPEN Reward Program, which aims to recognize our loyal customers with exclusive benefits, including discounts and additional baggage allowances. In case of any issues, like missing luggage, delayed flights, or any other queries, our customer care team is available 24/7 to assist you. We assure you that we will handle your concerns with the utmost professionalism and care. Please do not hesitate to contact Fly Dubai Dhaka Office Customer Care for any assistance related to the above-mentioned services. We look forward to serving you.

Contact now:

 

When to board the flight?

To ensure a smooth travel experience, we recommend that you arrive at the airport at least 3 hours before your flight's departure time. Upon arrival, please proceed to one of our check-in desks where we will verify your documents and provide you with your boarding pass.

 

It's important to note that check-in closes 60 minutes before your flight's scheduled departure time. Boarding usually begins 45 minutes before the flight's departure, and gates close 20 minutes before takeoff.

 

In case you arrive late, you won't be able to board the flight, and your baggage will be offloaded. It's always best to arrive at the airport well before the recommended time to avoid any last-minute hassles.

 

Fly Dubai Baggage Allowance

 

Hand Baggage Allowance:

You are allowed to carry hand baggage on all flydubai flights, provided that it meets the airline's hand baggage rules. In this regard, you can find all the information related to flydubai's hand baggage allowance, travelling with smart bags, and prohibited items in your carry-on luggage.

The maximum weight, dimensions, and number of items allowed for hand baggage are as follows:

Economy Class: 1 item, with a maximum weight of 7 kg and maximum dimensions of 55 x 38 x 20 cm.

Business Class: 2 items, with a total maximum weight of 14 kg* and maximum dimensions of 55 x 38 x 20 cm. However, each piece of hand baggage should not weigh more than 7 kg.

*Please note that each piece of hand baggage should not weigh more than 7 kg, even if you are carrying two items.

 

Also, please make sure that your hand baggage does not exceed the maximum dimensions, so that you can store it in the overhead locker.

 

In addition to your main hand baggage allowance, you are allowed to carry one of the following types of bags, which can be stored under the seat in front of you, and should not exceed the dimensions of 25 x 33 x 20 cm:

 

Handbag

Laptop bag

Briefcase

 

We hope this information is helpful. Please let us know if you have any questions or concerns.

 

Contacts for buying air tickets

01896-188101
01896-188102
01896-188103
01896-188104

NOTE: We offer tickets for Fly Dubai  Airways. Aircity bd is an authorized agency of Fly Dubai Airways.

 

Checked Baggage Allowance:

When you book your flight, the amount of checked baggage you can take will depend on the fare type you select. Additionally, if you want to carry more than what's included in your fare, you can pre-buy additional baggage allowance. The following is the baggage allowance for Economy and Business classes:

 

Economy Class:

- Maximum number of items: up to 3 (pre-paid)

- Maximum weight: 20, 30 or 40 kg

- Maximum dimensions: H + W + D = max 165 cm

 

Business Class:

- Maximum number of items: up to 3

- Maximum weight: 40 kg

- Maximum dimensions: H + W + D = max 165 cm

 

Please note that you can check in up to 3 pieces of baggage, but their total weight shouldn't exceed the baggage allowance specified in your booking confirmation. Each piece of baggage should weigh less than 32 kg and not exceed the maximum dimensions of 165 cm (height + width + depth)/

 

Fly Dubai Airlines Extra Baggage Charges

If you are traveling on economy class with Fly Dubai Airlines, you can choose to have a prepaid check-in baggage allowance of 20 kg. However, options of 30 kg and 40 kg will only be available if there is enough space. In case you need extra baggage allowance, you can purchase it through the 'Manage my booking' section of the airline's website, by calling the airline's customer service center, or at the airport.

Passengers will be charged an additional fee for any checked baggage beyond the three bag limit, even if the total weight is within their baggage allowance. The fees vary based on the origin and destination.

 

Types of Planes / Aircraft available with Fly Dubai

 

When Flydubai began its operations in 2009, its primary objective was to provide affordable and convenient air travel to more people, more often. Today, Flydubai flies to over 125 destinations in 58 countries, and the airline is continuously expanding its network by adding new cities. Over 100 million passengers have chosen Flydubai, making it the second-largest carrier in terms of passenger numbers operating out of Dubai International (DXB).

 

Thanks to the vision and support of the Government of Dubai, Flydubai has opened up tremendous opportunities for travel, tourism, and trade. The airline has enhanced connectivity and accessibility to and from Dubai. Flydubai operates a single fleet comprising 84 Boeing 737 aircraft, including 29 Next-Generation Boeing 737-800, 52 Boeing 737 MAX 8, and 3 Boeing 737 MAX 9 aircraft.

 

Since 2008, Flydubai has placed four aircraft orders, including the largest order for a single-aisle aircraft in the region at the 2017 Dubai Airshow. In 2023, Flydubai placed its first wide-body order for 30 Boeing 787-9s at the Dubai Airshow.

 

 

Total fleet size: 60

  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 737 MAX 9
  • Boeing 737 MAX 10

Is it difficult to get in touch with the Fly Dubai Dhaka Reservation & Ticketing Office by phone or address? Please use the comment form below to report any problems.

 

Fly Dubai Destination

 

Middle East

Bahrain

Egypt

Iran

Iraq

Jordan

Kuwait

Lebanon

Oman

Qatar

Saudi Arabia

UAE

 

Southeast Asia

Malaysia

Thailand

 

Central Asia

Armenia

Azerbaijan

Kazakhstan

Kyrgyzstan

Tajikistan

Turkmenistan

Uzbekistan

 

Indian subcontinent

Afghanistan

Bangladesh

India

Maldives

Nepal

Pakistan

Sri lanka

 

Africa

Djibouti

Eritrea

Ethiopia

Kenya

Somalia

Somaliland

South Sudan

Tanzania

Uganda

 

Europe

Albania

Austria

Belarus

Bosnia

Bulgaria

Croatia

Czech Republic

Estonia

Georgia

Greece

Hungary

Italy

Latvia

Lithuania

Montenegro

Poland

Romania

Russia

Serbia

Slovenia

Switzerland

Türkiye

Ukraine

 

Cargo service available by Fly Dubai

Cargo options

  • General Cargo
  • Priority freight.
  • Dangerous items
  • Perishable products, pharmaceuticals, and temperature-controlled cargo
  • Valuable cargo.
  • Courier cargo
  • Mail Live animals  

 

 

 

What time does check-in at the airport open?

 The flydubai check-in is open three hours before each scheduled departure and closes 60 minutes before departure.

 

Can I check in online if I have a codeshare or an interline booking?

If the first flight of your booking is operated by flydubai, you can check in online for all flights. However, if the first flight is not operated by flydubai, you will not be able to check in online with flydubai. This applies to all codeshare and interline bookings that are not operated by flydubai.

 

Is it possible to include my Emirates Skywards membership number while checking in online?

During online check-in, you can add your Emirates Skywards or Fly Dubai Skywards membership number.

Once I complete online check-in, will I be provided with a boarding pass?

If you have checked in online, you may still need to collect your boarding pass at the airport check-in desk, depending on the destination airport. In case you have not received your boarding pass after checking in online, you should head to the airport check-in desk to verify your travel documents, check in any baggage, and receive your printed boarding pass.


What will happen if I miss my flight?


If you book a 'Lite' or 'Value' fare in Economy Class and do not show up for your flight, you will no longer be eligible for a refund.

If you purchased a 'Flex' or 'Business' fare, you can reschedule your flight within 720 hours (30 days) of the original departure time. In such cases, you will be charged for the difference in fare. Please keep in mind that if you are unable to rebook your flight within the time frame given, your booking will be canceled, and you will not be eligible for a refund.

 

What if I am denied travel?


If you are denied boarding on a flight for which you have a valid booking confirmation, you will be eligible to travel on the next available Fly Dubai flight. You will also receive refreshments and a Fly Dubai voucher for the full value of your booking.

 

How much luggage am I allowed to bring on my flight?

Depending on the type of ticket you have, you can choose whether or not to carry checked baggage. If you need to carry more than the baggage allowance included in your ticket, you can purchase additional baggage allowance in advance. On all flydubai flights, you can carry up to 7 kilograms of carry-on luggage in economy class and up to 14 kilograms in business class.

 

What is Fly Dubai's (FZ) fee for excess baggage?

If passengers want to check bags beyond the three bag limit, they will be charged a per kg rate. This is true even if the total weight is within their baggage allowance. The excess baggage fee varies depending on the origin and destination of the passenger.

 

What kinds of fares does Fly Dubai offer?

Flydubai provides a variety of fares that are customized to meet your requirements and preferences. We offer three types of Economy Class fares and one Business Class fare, which allows you to plan your trip with ease. If you choose to fly on our code-share flight, we also have different pricing options available for our partner airlines.

 

What should I do if my flight is canceled by Fly Dubai?

If your flight gets cancelled, you have two options available:

  1. Rebooking: You can rebook your flight without any penalty or fee difference up to 10 days from your original travel date or to the next available flight.
  2. Rebook more than ten days after your original travel date: You can still rebook your flight without any penalty. However, if there is any fare difference, you will have to pay it.

Or you can apply for REFUND.

 

 

About Fly Dubai

Flydubai started its operations in 2009 with the aim of providing affordable and convenient air travel to more people, more often. With over 100 million passengers choosing Flydubai, it has become the second-largest carrier operating out of Dubai International Airport (DXB).

Flydubai continues to grow and meet the demand for air travel by adding new destinations to its network. It has already opened up more than 125 routes in 58 countries across Africa, Europe, Central Asia, the GCC, the Middle East, the Indian subcontinent, and Southeast Asia. The objective is not only to expand the network but also to make the journey more efficient by providing more regular flights, direct routes, and comfortable inflight options.

 

We'd love to hear from you

Please send us a message, and we will get back to you promptly.

You can also email us directly at info@aircitybd, and we will respond as soon as possible.